๐ ์์ด ๋๋ฌธ์๋ง ๊ฐ๋ฅํฉ๋๋ค ๐ 1. ํฐ ๊ธ์จ : 8๊ธ์ ์ด๋ด (ํ์ค๋ง ๊ฐ๋ฅ) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 0 – .โฅ๏ธ 2. ์์ ๊ธ์จ : 1์ค์ 10๊ธ์ ์ด๋ด (๋์ค๊น์ง ๊ฐ๋ฅ) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 0 . , : / % & # + – = ! ? โฅ๏ธ ๐์ํ์๋ ๊ธ์ํฌ๊ธฐ์ ๋ฌธ๊ตฌ๋ฅผ ์ฃผ๋ฌธ์ ์์ฒญ์ฌํญ์ ์์ฑํด์ ๋ณด๋ด์ฃผ์ธ์ ex) ์์๊ธ์จ ์์ค: DEAR. ์๋ซ์ค: MY LOVE!
Send Your Heart to the Stars – Starlight Letter Service
How special would it be to send your feelings directly to your favorite star? With the Starlight Letter Service, that dream can come true!
How to Use It?
Choose Your Stationery: Pick from a variety of beautiful stationery & Envelope designs that resonate with you.
Input Information: Fill in the sender’s name and the name of the star you want to reach.
Express Your Feelings: Write a heartfelt message to your star.
Send It Off: With just a click, your feelings will be delivered to your star!
Why Choose Starlight Letter Service?
Genuine Expression: A warm, handwritten for your heartfelt message.
Unique Designs: Custom designs that match the image of your favorite stars.
Safe Delivery: Your precious message will be securely delivered.
Convenience: Easy and quick to use without any complicated processes.
Start Now!
Send a letter filled with your feelings and create unforgettable moments for your star. With the Starlight Letter Service, your emotions will shine like stars in the night sky as they reach your favorite celebrity.
Send a letter to the star you love right now! Your words could be a great source of strength for them!
Cancellation and Refund Policy for Gift Proxy Service
1. Order Cancellation
Before Gift Purchase: Full refund available if cancelled before we purchase the gift.
After Purchase, Before Shipping: Partial refund (excluding service fees) if cancelled after purchase but before shipping to the recipient.
After Shipping: Cancellations are not possible once the gift has been shipped to the recipient.
2. Refund Eligibility
Gift Unavailability: Full refund if the requested gift is out of stock or no longer available.
Incorrect or Damaged Gifts: Replacement or refund available if the gift received is incorrect or damaged.
Delivery Failure: Full refund (including shipping costs) if the gift cannot be delivered due to our error.
3. Non-Refundable Items and Fees
Service Fees: Our gift proxy service fee is non-refundable once the order process has begun.
Shipping Costs: Shipping costs are non-refundable unless the error was on our part.
Personalized Gifts: Refunds for personalized or custom-made gifts are only available if the item is defective or incorrect.
4. Refund Process
Contact our customer service within 48 hours of placing your order for cancellations.
For issues with delivered gifts, contact us within 7 days of the gift being received.
Provide your order number and reason for the refund or cancellation request.
For damaged items, photo evidence may be required.
Approved refunds will be processed within 5-10 business days.
5. Special Considerations
Perishable Items: Refunds or returns are not available for perishable items (e.g., flowers, food) unless they arrive in an unacceptable condition.
Event-Specific Gifts: Refunds may not be possible for event-specific gifts (e.g., concert merchandise, seasonal items) once purchased.
Recipient Privacy: To maintain the surprise element and privacy, all communication regarding cancellations, refunds, or issues will be conducted with the customer, not the gift recipient.
6. Successful Deliveries
Once a gift has been successfully delivered to the intended recipient, refunds are generally not available unless there are exceptional circumstances (e.g., significantly damaged or incorrect item).
We strive to ensure your gift-giving experience is smooth and satisfactory. If you have any questions about our cancellation and refund policy, please contact our customer service team.
